Higher Ed Change helps presidents, provosts, and deans lead AI adoption the way change really happens on campus: listen to every voice, govern with evidence, train every role.
60 minutes. No sales pitch. A written summary for your cabinet.
Sample view. Responses are de-identified before analysis.
Each instructor sets a different rule. Students get mixed signals, and academic integrity cases land on your desk.
They are using tools your institution has not reviewed, with data you cannot see, under guidance that is already out of date.
Pilots, vendor pitches, and task-force minutes pile up. What’s missing is evidence you can govern with and defend to your board and accreditor.
Choose your institution type to see relevant experience.
Created one university’s online division, launched another’s first online programs, and designed the strategy behind a new online division that more than tripled enrollment.
Online launches · Program development · Enrollment growthGrew Western Governors University’s College of Business ~63% in two years to more than 22,000 students, while raising the graduate share from 17% to 25%.
Competency-based education · Program redesign · Student outcomesTook a multi-state college through its transition to a university system and a 10-year SACSCOC reaffirmation with no academic findings.
College-to-university transition · Accreditation · System alignmentTrained academic leaders across the California Community College system in leadership, communication, and emotional intelligence.
Leadership development · Change readinessMore than a decade of retention, advising, and enrollment consulting with state universities, community colleges, and multi-campus systems.
Retention planning · Academic advising · Student experienceHigher Ed OS turns campus-wide AI adoption into a governed, measurable change process, so every decision rests on what your people actually think, know, and need.
Role-adaptive interviews capture readiness, concerns, and ideas from every stakeholder group. No account required; responses are de-identified.
The AI Academy delivers role-based training: 20+ tools and 12 modules across 4 role tracks, at four levels from Foundations to Architect.
Leadership dashboards route insights to governance task forces as prioritized actions, with a full audit trail.
Download the Methodology Brief → Placeholder link
A grounded overview of what AI can and cannot do in teaching, including bias and accuracy.
Build a course assistant from your own notes and materials to draft communications, feedback, and assessments.
Work with AI conversationally to get accurate, usable results without prompt engineering.
A roadmap for staff and student readiness, with privacy and ethics built in from the start.
Practical strategies for skepticism, equity concerns, and change fatigue among faculty.
Using AI for analysis, planning, and policy, and setting the guardrails your institution needs.
A five-part series applying AI to analysis, design, development, implementation, and evaluation.
Generate standards-aligned course content faster while keeping faculty in control of quality.
Design adaptive learning paths that respond to students’ needs, strengths, and progress.
Selected results from Dr. Goodman’s academic leadership and consulting work.
Led a multi-state college into a university system, built its first master’s degree, and led its 10-year SACSCOC reaffirmation with no academic findings.
Designed the strategic plan and program priorities behind a new online division that more than tripled enrollment.
Grew a college of business to more than 22,000 students while raising the graduate share from 17% to 25%.
Chaired a multi-campus retention committee that raised retention more than 20%; lifted MBA term retention more than 10% in year one. Confirm basis
Regional reaffirmations, HLC Candidacy, HLC approval of new master’s programs, and programmatic accreditation including ABET and CAPTE.
Redesigned academic scheduling to save about $1.8 million a year, while leading more than 1,300 faculty and staff.
“[Quote from a provost or dean, verified before publishing.]”[Name, Title, Institution type]
“[Quote from a faculty leader, verified before publishing.]”[Name, Title, Institution type]
“Former chief academic officer. Not a vendor.”
Dr. Eric Goodman has spent more than 25 years leading change inside colleges and universities, as a chief academic officer, vice president of academic affairs, and dean. He knows what a provost is weighing because he has been one.
PRESENTED AT: ONLINE LEARNING CONSORTIUM · HIGHER LEARNING COMMISSION · ACADEMY OF MANAGEMENT · NATIONAL CONFERENCE ON STUDENT RECRUITMENT, MARKETING & RETENTION
Policy, decision rights, task forces, and a roadmap your board and faculty senate can both support.
Leadership development and change management that brings skeptics along instead of around.
Role-based programs, the AI Academy, and a Campus AI Champions train-the-trainer track.
Self-study, assessment, and evidence systems from a former HLC Peer Reviewer.
Retention planning, advising redesign, and a values-based persona program for students, faculty, and staff.
Launch or redesign online programs and divisions, from a single course audit to full development.
From $79Most task forces have opinions but not evidence. Higher Ed OS gives yours the data it is missing: what every stakeholder group actually thinks and needs, routed into prioritized actions it can act on and report.
By listening first. Faculty shape the plan through structured interviews before any training or policy reaches them, which is how change survives shared governance.
You don’t have to. Start with a free benchmark or a 60-minute briefing. The AI Operating Model Sprint is fixed in scope and timeline, so you know the cost and the deliverables up front.
Participation requires no account, responses are de-identified before analysis, and every action is logged in a full audit trail. We review your data and privacy requirements before any deployment.
Vendor training teaches a tool. We lead the change: governance, faculty buy-in, measurable readiness, and training matched to each role and institution.
Book a 60-minute Executive Briefing. You’ll leave with a clear picture of where your institution stands and a written summary to share with your cabinet.