Higher Ed OS

The operating system for AI change on campus.

Higher Ed OS turns campus-wide AI adoption into a governed, measurable change process, aligning student success, operations, and institutional strategy. It hears every stakeholder group, trains every role, and gives your cabinet evidence it can act on and defend.

Built by a former chief academic officer. Designed for shared governance.

Why it exists

Most campuses are managing AI. Few are leading it.

Task forces meet, pilots multiply, and faculty set their own rules. What’s missing is a shared picture of where people actually are and a disciplined way to act on it.

Without a system
  • Policy written from opinions in the room
  • Training that teaches tools, not judgment
  • Faculty hear about decisions after they’re made
  • No evidence to show a board or accreditor
With Higher Ed OS
  • Policy grounded in what every group reported
  • Role-based training at the right level for each person
  • Faculty voice built in before anything is decided
  • A dashboard and audit trail you can defend
How it works

Three phases. One continuous loop.

Each phase feeds the next, and the loop runs again as tools, policy, and people change.

Phase 1

Listen

Role-adaptive interviews capture readiness, concerns, and ideas from every stakeholder group, asking each person about the work they actually do.

  • No account required to take part
  • Responses are de-identified before analysis
  • Faculty, staff, students, leadership, and community voices side by side
  • Engagement signals from your LMS and SIS, where you choose to connect them
You receive
A Stakeholder Voice Report
Who takes part
Faculty, staff, students, leadership, community
What it answers
Where is each group, and what will help or block adoption?
Phase 2

Learn

The AI Academy delivers role-based training matched to what the Listen phase found, so each person learns what their role needs, at their level.

  • 20+ tools and 12 modules across 4 role tracks
  • Four levels: Foundations, Practitioner, Leader, Architect
  • Campus AI Champions extend support department by department
You receive
A role-based training plan and completion certificates
Who takes part
Every role, supported by Campus AI Champions
What it answers
Is our capability growing where it matters most?
Phase 3

Lead

Leadership dashboards, Admin Insights, and Action Routing turn what you’ve heard and learned into prioritized actions, sent to the governance task force that owns each one.

  • Early signals on students and operations, before they become crises
  • Insights become a ranked action queue, not a slide deck
  • Each action has an owner, a status, and a record
  • A full audit trail for your board, senate, and accreditor
You receive
A governance dashboard and task-force action plan
Who takes part
Your cabinet and six governance task forces
What it answers
What are we doing about it, who owns it, and is it working?
Governance built in

Six task forces. Clear ownership.

Every insight lands with the group that owns it, so decisions move through shared governance instead of around it.

01Ethics & GovernancePolicy, acceptable use, and decision rights.
02Curriculum & PedagogyCourse design, assessment, and academic integrity.
03[Task force 3]Confirm name and scope
04[Task force 4]Confirm name and scope
05[Task force 5]Confirm name and scope
06[Task force 6]Confirm name and scope
Stakeholder voice→Theme→Prioritized action→Task-force owner→Logged outcome
Built on the platform

One foundation. Modules for the whole campus.

Start with AI readiness and governance, then extend Higher Ed OS to the areas where your institution needs it most.

Students

Student Success AI

Spot students who are struggling earlier and trigger support workflows for advisors and success teams.

Faculty

Faculty Enablement

AI assistants that help draft syllabi, streamline grading workflows, and reduce administrative load.

Enrollment

Enrollment Intelligence

Funnel analysis that shows where prospective students drop off, to sharpen recruitment spend and yield.

Student services

Campus Concierge

Around-the-clock digital agents that answer routine questions on financial aid, housing, and registration.

Advancement

Alumni & Advancement

Personalized donor outreach and engagement tracking, connected to your advancement CRM.

Every role

AI Academy

Role-based training at four levels, from Foundations to Architect, with Campus AI Champions on every team.

Who it serves

Something useful for every seat at the table.

Presidents & cabinet

A defensible position

A clear, evidence-based view of AI readiness to bring to your board, and a plan you can stand behind.

Provosts & CAOs

Alignment across colleges

One process instead of a patchwork of department rules, with academic integrity and quality kept in view.

Deans & chairs

Practical guidance

What faculty in your unit need, and training that fits how your disciplines actually teach.

Faculty

A real voice

Input before decisions are made, and training that respects expertise rather than replacing it.

CIOs & IT

Fewer surprises

Visibility into which tools people use and want, so governance and security can get ahead of demand.

Accreditation & assessment

Evidence on file

A documented, auditable record of how AI decisions were made and acted on.

Trust by design

Built for how higher education protects people.

De-identifiedResponses are de-identified before analysis. No account is needed to take part.
Audit trailEvery insight and action is logged, so you can show how decisions were made.
FERPA-aligned practicesDesigned with student-record sensitivity in mind. We review your requirements before any deployment.
Shared governanceFaculty voice is built into every phase, not added at the end.
How to start

Start small. Scale with evidence.

  1. AI Readiness BenchmarkTen questions that show where your institution stands across five areas.Free · 3 minutesStart now →
  2. Executive BriefingA live session with Dr. Goodman and a written summary for your cabinet.60 minutesBook a briefing →
  3. AI Operating Model SprintAlignment, governance model, priority workflows, and a 90-day roadmap.30–45 days, fixed scope
  4. Higher Ed OS PilotListen, Learn, and Lead deployed across your institution.By proposal
Questions

What leaders ask about Higher Ed OS.

How is this different from a campus survey?

A survey asks everyone the same questions once. Higher Ed OS uses role-adaptive interviews that ask each person about their actual work, then carries what it hears into training and governance actions, so the findings don’t end in a report.

We already have an AI task force. Where does this fit?

It gives your task force the evidence it’s missing and a structure for acting on it. Insights are routed to the task force that owns them as prioritized actions with a status and a record.

Who can see individual responses?

Responses are de-identified before analysis, and participation requires no account. Leaders see themes and readiness by group, not individual answers.

Does it connect to our LMS and SIS?

It can draw on engagement data from your learning and student information systems where you choose to connect them. We scope any integration with your IT and data governance teams before deployment.

How long does a pilot take?

Scope and timeline are set in the proposal, based on your institution’s size and priorities. Add typical timeline

Does it work with shared governance?

That’s what it’s designed for. Faculty shape the plan through the Listen phase before training or policy reaches them, and every action is owned by a governance task force.

See all 30 questions →

See what Higher Ed OS would show about your campus.

In a 60-minute Executive Briefing, we’ll walk through how it would run at your institution and leave you with a written summary for your cabinet.